Privacy Policy - InBalance
Effective Date: September 11, 2026
Operator: Eunoia Technologies LLC
Privacy Contact: inbalance@eunoiatechnologies.io
This Privacy Policy explains how Eunoia Technologies LLC collects, uses, discloses, and retains personal information when you use InBalance, visit https://eunoiatechnologies.io/, contact us, or otherwise interact with services that link to this policy.
What InBalance Does
InBalance is a California-first tax compliance mobile app for California full-year resident self-employed individuals, with optional support for calendar-year one-person California LLC workflows on supported in-app timing paths. It helps users calculate obligations, track payments, store proof, receive reminders, and export app data.
InBalance does not file tax returns, connect to bank accounts, access financial institutions, move money, or process tax payments inside the app. Payments are made through official government payment sites, which have their own terms, privacy practices, and security controls.
Personal Information We Collect
Website Information
If you use our website contact form or email us, we may collect information you choose to provide, such as your name, email address, and message contents.
Our website may also collect technical information such as IP address, browser/device information, cookie consent status, visitor identifiers, and analytics or campaign parameters when present in the URL and permitted by the website's cookie controls.
Account and Authentication Data
When you sign in to InBalance with Google or Apple, we collect:
- your email address when provided by the sign-in provider
- your Google or Apple account identifier
- the Google ID token or Apple identity token you submit during sign-in
- the Apple authorization code when provided by Sign in with Apple
- app access and refresh tokens issued after authentication
The Google Sign-In iOS SDK may process information linked to the Google account used for sign-in. Depending on the account and authentication or security flow, this may include basic profile information such as your name, a phone number, and coarse location derived from an IP address. Google Sign-In may also process account and user identifiers, device identifiers, SDK, device, and service metadata, and usage information to provide and secure sign-in and to perform service analytics. Google declares that the SDK does not use this information for tracking.
Through Google Sign-In, InBalance itself receives and persists only your email address when provided, your Google account identifier, and the ID-token authentication facts needed to establish your InBalance session. InBalance does not receive or persist your Google profile name, phone number, IP-derived location, device identifier, Google Sign-In SDK telemetry, or Google Sign-In usage analytics as fields in your InBalance account.
Tax Profile Data
We collect information you enter into the app, which may include:
- filing status
- California residency and self-employment status
- California LLC status and ownership details
- formation date
- income estimates
- withholding amounts
- annualized support values
- prior-year tax figures
- other tax-profile inputs needed to calculate obligations
Payment Record Data
When you record a payment, we collect information such as:
- obligation type
- tax year
- amount
- paid date
- payment method
- optional confirmation number
- optional note
Proof Upload Data
If you upload proof, we collect:
- the file itself
- file name
- file type
- file size
- related proof metadata
Device, Reminder, and Notification Data
We collect information needed to operate reminders and notifications, such as:
- push notification tokens
- device platform
- last-seen token timestamp
- notification preferences
- reminder settings and reminder metadata
Reminder notifications are delivered through Firebase Cloud Messaging and Apple Push Notification service. Notification titles, bodies, and routing data may include an obligation type, tax year, due date, delivery identifiers, and an amount that the app is configured to show, including a tax-payment or Payday Pulse amount.
Subscription and Entitlement Data
We collect information needed to verify or restore access, such as:
- Google Play purchase token
- App Store original transaction ID and signed transaction information
- product identifier
- subscription status
- entitlement tier
- verification state
- subscription expiry or active-until state
Product Usage and Diagnostics Data
We collect product usage, analytics, and diagnostics data used to operate, secure, troubleshoot, and improve the service. This may include account-linked analytics events, feature usage, technical diagnostics, and error data.
The app also uses Google Analytics for Firebase ("Firebase Analytics") to measure app interactions and device, installation, session, and approximate-location analytics, including an app-instance identifier, and to measure which of our own advertising campaigns lead to app installs, trial starts, and subscriptions. Approximate location is derived from a masked IP address; InBalance does not collect precise geolocation.
On Android, Firebase Analytics may collect the Android Advertising ID for first-party campaign measurement, reporting, and attribution. InBalance configures Android ad-personalization signals to be disabled by default and does not use this identifier for personalized advertising, retargeting, custom audiences, or cross-context behavioral advertising. On iOS, Firebase Analytics is configured without access to the advertising identifier (IDFA), and InBalance does not present an App Tracking Transparency prompt.
The custom events we send to Firebase Analytics are limited to product-lifecycle markers such as onboarding completion, paywall views, and trial starts, with non-sensitive parameters such as platform, store, product identifier, plan tier, and in-app surface. Firebase Analytics also automatically collects standard app events. These may include Google Play purchase events on Android and StoreKit purchase and subscription events on iOS, including store-provided product and price information. We do not put your income, tax amounts, computed tax obligations, payment records, proof contents, name, or email address into our custom Firebase events. Firebase data is pseudonymous, not anonymous: it is associated with an app-instance identifier.
On iOS, InBalance uses Apple's AdServices attribution token to measure whether an Apple Ads campaign led to an install or subscription. The token is sent to our server, resolved through Apple, and the resulting campaign, ad-group, ad, keyword, organization, and conversion information may be associated with your InBalance user ID for first-party attribution and analytics. InBalance does not use Apple Ads attribution for tracking across apps or websites owned by other companies.
Advertising Attribution on Android
When you install InBalance after interacting with one of our Google Ads, InBalance may read limited Google Play Install Referrer information, including campaign parameters and the Google Ads click identifier (GCLID) when present. We send this information to our servers and may associate it with your InBalance account to measure whether our own advertising leads to installs, trials, qualified product use and paid subscriptions.
The app also generates a random installation identifier to associate this attribution with your InBalance account after you sign in.
We may provide Google Ads with the GCLID, conversion time, conversion action name and a pseudonymous order identifier through scheduled or manual imports for offline conversion measurement. We do not use this information for personalised advertising, retargeting, custom audiences or cross-context behavioural advertising.
We stop using and exporting a raw Google Ads click identifier 90 days after capture. Our scheduled server retention job deletes expired raw identifiers on its next successful run; acquisition-source and campaign classifications remain for internal reporting. A pending copy on your device expires after 90 days and is removed before the app next uses or transmits attribution data; a device that does not run the app may retain that expired copy until the app runs again.
Customer Support Data
If you contact support from the app, we collect the category and message you provide. To help diagnose the request, the app may also attach its version and build, platform and operating-system details, device model, tax year, profile and subscription tier, a Sentry event identifier, and limited sanitized next-action or recent-error context. We store the request with your user ID and email address and use Resend to deliver the support message to our support inbox.
Payday Pulse Data
If you use Payday Pulse, we collect manually entered set-aside check-ins and related plan metadata, such as target amount, due date, weekly set-aside amount, coverage, catch-up amount, and cycle status. InBalance does not move money or connect to bank accounts.
Sensitive Personal Information
Some information processed by InBalance may be considered sensitive under certain privacy laws, including account login information and financial or tax-related information. We use sensitive personal information only to provide and secure the service, verify access, comply with law, prevent abuse, and support user-requested features. We do not use sensitive personal information to infer characteristics about you.
What We Do Not Collect Through the App
We do not collect through the app:
- bank account numbers
- routing numbers
- credit or debit card numbers
- Social Security numbers
- driver's license, passport, or state identification numbers
- transaction-level bank feed data
- precise geolocation
- contacts
- health data
- biometric data
- photo library data other than files you intentionally upload as proof
Sources of Personal Information
We collect personal information:
- directly from you
- automatically from your use of the website or app
- from services you use to access or pay for the app, such as Google Sign-In, Sign in with Apple, Google Play, the App Store, and Firebase
We do not collect personal information from public databases, data brokers, affiliate networks, or social media platforms for targeted advertising.
How We Use Personal Information
We use personal information to:
- authenticate you and maintain your session
- create and maintain your account and tax profile
- calculate and display obligations, reminders, and next actions
- let you record payments, upload proof, and export data
- verify and restore subscriptions
- deliver push notifications and reminder messages
- respond to inquiries and support requests
- measure Apple Ads campaign attribution and subscription conversion
- send administrative notices about the service, terms, policies, security, or account status
- detect, investigate, and fix errors, abuse, and service issues
- comply with legal obligations and enforce our terms
We do not use personal information for automated decisions that produce legal or similarly significant effects.
Cookies, Website Analytics, and reCAPTCHA
Our website uses cookies and similar technologies to operate the site, remember cookie choices, analyze website traffic, and improve the website experience. The website may store a visitor identifier and campaign parameters when you accept cookies.
Our website contact form is protected by Google reCAPTCHA. Google's Privacy Policy (https://policies.google.com/privacy) and Terms of Service (https://policies.google.com/terms) apply to reCAPTCHA.
We use Firebase Analytics in the app to measure the performance of our own advertising campaigns, as described in the Product Usage and Diagnostics Data section. We do not use advertising pixels, SDKs, custom audiences, or similar tools for third-party targeted advertising, retargeting, or cross-context behavioral advertising. If we add those tools later, we will update this policy before or when they are launched.
Google API Services
Our use of information received from Google APIs follows the Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements (https://developers.google.com/terms/api-services-user-data-policy#limited-use).
When We Disclose Personal Information
We do not sell personal information.
We may disclose personal information to service providers and processors that help us operate the website or app, including providers for:
- website hosting, website tooling, contact forms, cookies, and analytics
- app hosting and database infrastructure
- authentication
- subscription and billing verification
- push notification delivery
- error monitoring and diagnostics
- support-request email delivery
We may also disclose personal information:
- if required by law, subpoena, court order, or legal process
- to protect rights, safety, security, users, or the integrity of the service
- to investigate fraud, abuse, security incidents, or technical failures
- in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction
Third-Party Services
We use third-party services that may process limited personal information on our behalf, including:
- Google Sign-In for authentication and the related security and service-analytics processing described in the Account and Authentication Data section, and Sign in with Apple for authentication
- Google Play Billing / Google Play Developer APIs and Apple StoreKit / App Store Server APIs for subscription verification and restore flows
- Firebase Cloud Messaging for push notification delivery
- Google Analytics for Firebase for in-app product analytics and measurement of our own advertising campaigns (installs, trial starts, and subscriptions)
- Apple AdServices for first-party Apple Ads install and subscription attribution
- Google Ads for offline measurement of our own acquisition campaigns through scheduled or manual imports.
- Resend for delivering support requests to our support inbox
- Render for app hosting and database infrastructure
- GoDaddy website tools for website hosting, contact form, cookie notice, and website analytics functionality
- Google reCAPTCHA for website contact-form abuse prevention
- Error-monitoring providers such as Sentry, if enabled in the deployed environment
Data Retention
We retain personal information for as long as reasonably necessary to provide the service, maintain records, protect the service, resolve disputes, comply with legal obligations, and enforce our terms.
If you delete your account in the app or request deletion from us, we will delete or de-identify personal information from active systems as required by applicable law, subject to legal, security, fraud-prevention, backup, and technical limitations. Deleting your account removes account profile data, tax profile data, payment records, proof uploads, reminder settings, device tokens, Payday Pulse cycles, Payday Pulse check-ins, and stored analytics associated with the account from active systems.
Deleting your InBalance account removes the acquisition record and subscription-conversion records associated with that account from our active systems. It does not itself remove records already provided to Google Ads.
If you signed in with Google or Apple, InBalance keeps a one-way hashed sign-in account marker in a minimal trial-redemption ledger after account deletion only to prevent repeated free trials.
Website contact inquiries and support emails are retained for as long as reasonably needed to respond, maintain business records, resolve disputes, and comply with legal obligations.
If you subscribed through the Apple App Store or Google Play, deleting your InBalance account does not cancel your store subscription. You must cancel separately in the store where you bought the subscription.
Your Rights and Choices
Depending on where you live, you may have rights to request access to, correction of, export of, or deletion of personal information. You may also have the right to withdraw consent or object to certain processing where applicable law provides those rights.
You may exercise privacy rights by contacting us at inbalance@eunoiatechnologies.io. We may need to verify your identity before acting on a request.
You may also delete your account directly in the app from Settings > Delete account.
You can control push notifications through the app and your device settings. You can control website cookies through the website cookie banner and browser settings.
California Privacy Notice
California residents may have additional rights under California privacy law, depending on whether the law applies to us and to the relevant processing activity.
California privacy rights may include the right to know/access, correct, delete, obtain a copy of personal information, opt out of sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights.
We do not sell personal information. We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you. We do not knowingly sell or share personal information of children under 16.
California's "Shine the Light" law permits California residents to request information about certain disclosures of personal information to third parties for direct marketing purposes. You may submit that request by contacting us at inbalance@eunoiatechnologies.io.
Children
The services are intended for people managing their own self-employment tax obligations and are not directed to children. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, contact us at inbalance@eunoiatechnologies.io so we can take appropriate action.
Security
We use reasonable technical and organizational measures designed to protect personal information. No internet transmission or electronic storage system can be guaranteed to be completely secure, so we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make a material change, we will update the Effective Date and publish the revised Privacy Policy.
Contact
Eunoia Technologies LLC
Eunoia Technologies
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